withdrawal

return conditions

Does your product not fit? No problem! Simply send it back to us within 14 days. To ensure that the return process runs smoothly, please note the following conditions:

• Return conditions: The goods must be unused, undamaged and accompanied by proof of purchase.
• Initiate return: Send an email to info@truekanak.de with the subject "Return" and the following information:
  • order number
  • name
  • reason for return

We'll take care of the rest and make sure your return is processed quickly and easily. Thank you for shopping at True Kanak Essence ™ !